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You are here: Home » Patient Information

Patient Information

Downloadable Resources

Whether you’re looking to print out our treatment menu to take it with you on the go or prepare for an upcoming visit by completing our new Patient Consent Forms – click on the below links to download these resources.

Menu of our Available Treatments:

  • Skinetics Treatment Menu

New Skin Care Patient Consent Forms:

If you are a new skin care patient, please fill out these three forms:

  • New Patient Informed Consent
  • New Patient Peel Consent
  • New Patient Skin Evaluation Consent

New Injectable Patient Consent Forms:

If you are a new injectable (BOTOX®, JUVEDERM® or Radiesse®) patient, please fill out these four forms in addition to the ones specific to your treatment:

  • Injection Informed Consent
  • New Patient Arbitration Agreement
  • New Patient Medical History
  • Photography Release

BOTOX®

  • Post BOTOX® Instructions

JUVÉDERM®

  • JUVÉDERM® Ultra Plus Informed Consent
  • JUVÉDERM® Informed Consent
  • JUVÉDERM® After Patient Care

Radiesse®

  • Radiesse® Informed Consent
  • Radiesse® Post Care

Clinic Policies

ARRIVAL & SCHEDULING:

As we provide medical supervised treatments, we require new patients to arrive at least 15 minutes prior to their scheduled appointment. We require that all new patients fill out a medical history and/or skin care history consent forms, as well as any additional required consent forms.

A valid credit card or gift certificate is required to secure all appointments.

CANCELLATIONS:

It is our main goal to provide the best care possible in the most time effective environment. With this same dedication devoted to all of our patients, it is imperative that you inform us twenty-four hours (24) in advance of any changes to your scheduled appointment. All services cancelled or rescheduled with less than twenty-four hours (24) notice will result in a 50% charge of scheduled services. We value your time and honor our own policy, so please remember that your appointment is reserved exclusively for you.

All appointments must be secured with a valid credit card, check or cash deposit. All fees will be charged without proper notice and must be paid to secure future appointments. Any returns requested on advance payments will result in a 25% processing fee. Payment is due at time of session. All information is securely stored and handled by Skinetics staff.

As a courtesy to our patients, we offer appointment reminders. Changes to appointments and cancellations are the sole responsibility of the patient. Our voicemail is available 24/7 and messages left after hours will be picked up the next business day.

CONSULTATION:

Our consultations provide an in-depth skin analysis using the Visia® Imaging System. At which point an in-office treatment plan and a specialized home care regimen are discussed to better understand each individual’s skincare needs.

LATE ARRIVALS:

Our scheduling is designed to permit the correct amount of time to complete your scheduled service. A late arrival will deprive you of your treatment time. In fairness to others, your treatment must end on time so the next patient’s session can begin on time. If you are unable to be on time, we will do our best to complete as much of your treatment in the remaining allotted time. Normal scheduled fees will apply. However, with some treatments it may be necessary to reschedule you. If you are 15 or more minutes late for your scheduled appointment, you will be considered a
“No-Show” and charged for 50% of your scheduled service.

PAYMENT:

Skinetics® accepts Cash, Check and all major credit cards. Any returned checks will incur a $25.00 processing fee.

PRODUCT RETURNS:

Your satisfaction is our main concern. If you are dissatisfied with one of your products, please bring in the product with your original receipt within two weeks of the purchase. We will gladly exchange the full value of the returned product for a product or products that are more suited to your desired result. Monthly specials will be deducted where appropriate. All sales are final on Latisse.

STANDARD POLICY:

A valid credit card or gift certificate is required to secure all appointments.
*All prices are subject to change without notice. All times stated are approximate.
*Skinetics® reserves the right to refuse services at our discretion.

VALUABLES:

We are not responsible for lost or stolen items and encourage you to leave valuables at home.

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Our Mission

Skinetics is dedicated to providing a relaxing and professional atmosphere, while offering safe, quality skin care products and medically supervised procedures. All treatments and products at Skinetics are selected and performed by licensed Clinical Aestheticians.

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Contact Us

Skinetics, Inc.
725 W. La Veta Avenue, Suite #250
Orange, CA 92868
(714) 538-6072

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